Privacy Policy

This Privacy Policy explains how Oulize Walk (“we,” “our,” or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase on our website.

Contact Information

If you have questions about our privacy practices, need additional information, or would like to make a complaint, please contact us at info@oulizewalk.com.

Collecting Personal Information

When you visit our Site, we collect information about your device, interactions with the Site, and data necessary to process your purchases. We refer to this as “Personal Information.” Below is an overview of the types of information we collect and their purposes:

  • Device Information

    • Purpose: To load the Site correctly and analyze usage to improve performance.
    • Source: Automatically collected through cookies, log files, web beacons, tags, or pixels.
    • Disclosure: Shared with Shopify (our processor).
    • Data Collected: Browser version, IP address, time zone, cookie information, pages visited, search terms, and interaction with the Site.

  • Order Information

    • Purpose: To process and fulfill your orders, manage payments, coordinate shipping, provide invoices and receipts, screen for fraud, and if you have consented, offer product information and advertising.
    • Source: Provided by you during the checkout process.
    • Disclosure: Shared with Shopify.
    • Data Collected: Name, billing address, shipping address, payment information, email address, and phone number.

Minors

The Site is not intended for individuals under the age of 14. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to assist in providing our services and fulfilling contracts. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • We may share your Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications we believe may interest you. For example:

  • We use Google Analytics to understand customer interactions with the Site. Learn more about Google’s data usage here and opt out here.
  • We share information about your Site usage and purchases with advertising partners, using cookies or similar technologies.

You can opt out of targeted advertising by:

Using Personal Information

We use your Personal Information to provide services, process payments, fulfill orders, and keep you updated on products, services, and offers.

Lawful Basis for Processing

If you are a resident of the European Economic Area (EEA), we process Personal Information under these legal bases:

  • Your consent.
  • Performance of our contract with you.
  • Compliance with legal obligations.
  • Protection of vital interests or for legitimate interests that do not override your rights and freedoms.

Retention

We retain your Personal Information for our records unless you request deletion. For more information, see the ‘Your Rights’ section below.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect using customer data.

Your Rights

GDPR (EEA Residents)
You have the right to access, port, correct, update, or delete your Personal Information. To exercise these rights, please contact us.
Your data is initially processed in Ireland and may be transferred outside Europe. Read more about Shopify’s GDPR compliance here.

Cookies

Cookies are small files that enhance your browsing experience by remembering preferences and enabling website functionality. You can manage cookies in your browser settings. Blocking cookies may affect your experience on our Site. For details, visit All About Cookies.

Do Not Track

We do not alter our data collection and use practices in response to Do Not Track signals.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons.

Complaints

If you have complaints regarding our handling of your Personal Information, please contact us. You may also lodge a complaint with a data protection authority if you are unsatisfied with our response.